Many small businesses report that technology and changes in technology are one of their biggest challenges. Small businesses need to concentrate on developing their business and not worry about the Information Technology (IT) end.  When technology doesn’t seem to be a...

VoIP, or Voice over Internet Protocol, is the name for the technology where telephone communications, including video, are done over an Internet connection.  Many companies have switched to VoIP from what was once called POTS (Plain Old Telephone System) for a variety...

The government’s response to the Coronavirus (COVID-19 ) in the US and worldwide has affected many companies who are now (or will be) required to have their employees work from home. If this hasn’t spread to your company, it is just a matter of time at this point....

What is Lenovo ThinkAgile CP? CP (Cloud Platform) is a private type of cloud computing (over the Internet) that delivers the same advantages of a public cloud, including scalability and ease of use. However, using a proprietary design, a private cloud is dedicated to...

Disasters come in many forms. There are natural disasters such as earthquakes, hurricanes, tornados or fire. Then there are also manmade problems such as cyber-attacks, equipment accidents or planned destruction.Disaster planning must look at all aspects of getting...

Ransomware: What Is It? Ransomware is a type of malware that encrypts the files on your computer or network server. To restore access to the encrypted files, you must pay a “ransom” to the cybercriminals, typically through an electronic payment method such as Bitcoin....

Automation is quickly becoming a necessary part of every business; however, many owners and managers are struggling to figure out what types of automation their company needs to function at its' highest capacity. In this article, we will discuss the different business...

It’s the most wonderful time of the year...the time to discuss your IT budget for 2020!  If your fiscal year coincides with the calendar year, you're late. Better get started ASAP! If you have a little bit of time before budget finalization it's time to make...

When a business is small, having one or two phone lines can be easily managed. But adding even two or three more lines can get complicated quickly, especially for customers. Every business wants to grow but needs to have the right telecom in place to ensure all...