Enterprise Resource Planning (ERP) software (see our blog of February 2021) has been growing as the foremost tool in an industry increasingly reliant on software applications to increase employee efficiency. It is designed around the needs of field service enterprise businesses. WorkWave ServMan is the industry leader in ERPs and has been constructed to meet your current demands while allowing the design to grow as your needs evolve. The highly efficient mobile application allows ServMan to function everywhere that you need it to be.
Staying Connected
The power of ServMan is now increasingly useful in its Mobile version. With portable devices in the hands of your staff or crew, ServMan Mobile offers the control to operate effectively and efficiently from anywhere. Staff members, using a mobile device can process work orders, bill customers, and perform functions normally requiring an office computer.
Whether at home, in the office, or actually out on a job site, ServMan Mobile allows full functionality to be done remotely. Even without a strong internet connection or no service at all, information is available to access, make changes, or update. All data will be synced with the central system the next time internet access is secured.
Routine Tasks Done Remotely
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Provide quotes to clients in the field
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Receive, complete, or create work orders
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Print required documents, such as invoices, in the field
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Scan barcodes for inventory tracking in real-time
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Attach images to completed order for proof of service
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Process credit card payments and capture client signatures
Increased Efficiency in the Field
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No unnecessary calls back to the office
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Smartphone or tablet access to ServMan ensures operational efficiency
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Accessing key information remotely reduces paperwork in the back office
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Manually entering data from physical work orders and invoices are eliminated
ERP Software Adaptable for Field Use
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Customizable to design user-defined tables and interface with third-party apps
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Software environment allowing development targeted to fit unique workflows
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Mobile App adds increased functionality and controls without modifying the ServMan Core
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Allows total access into inventory, financials, job costing, and management reports
10x Consulting Group’s WorkWave ServMan Mobile app can give you the competitive advantage of a paperless work order management system that speeds up your revenue cycle, improves the accuracy of your billing while maximizing the efficiency of your technicians in the field.
A major advantage of WorkWave ServMan Mobile is the store-forward technology which gives your tech staff and salespersons the ability to work even though disconnected from the internet since a continuous signal is not required.
Call a 10X Consulting Group team member now at 704-931-1056 or visit us online at https://10xcg.com/and let us help you examine how ERP and specifically WorkWave ServMan Mobile can increase your flexibility and the efficiency of field staff.